Privacy Policy

Last Updated: May 21, 2025

Who we are

Welcome to Magpie Academy! We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.magpieacademy.com, enroll in our courses, or interact with us.

Please read this Privacy Policy carefully.

1.Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). We may collect the following categories of Personal Information:

• Contact Information: Name, email address, phone number, mailing address.

• Demographic Information: Age, gender, educational background, professional experience (optional).

• Account Information: Username, password, course enrollment details, progress, and completion data.

• Payment Information: Billing address, credit card or other payment details (processed securely by our third-party payment processors; we do not store full payment card numbers).

• Technical Information: IP address, browser type, operating system, device information, access times, pages viewed, and referring website addresses.

• Usage Information: Information about how you use our website and courses, including course modules accessed, time spent on lessons, quizzes taken, and performance data.

• Communications: Records of your correspondence with us, including emails, chat messages, and forum posts.

• Voluntary Information: Any other information you voluntarily provide to us, such as feedback, survey responses, or forum participation.

2. How We Collect Your Information

We collect Personal Information from various sources:

• Directly from you: When you register for an account, enroll in a course, make a purchase, contact customer support, participate in surveys, or interact with our online forums.

• Automatically: As you navigate through the site, we may use cookies, web beacons, and other tracking technologies to collect technical and usage information.

• From third parties: We may receive information about you from our business partners, analytics providers, and payment processors.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Our Services:

  • To register you for an account and enroll you in courses.

  • To process your payments and manage your subscriptions.

  • To provide access to course materials, lectures, and resources.

  • To track your progress, deliver certificates of completion, and manage your academic records.

  • To provide customer support and respond to your inquiries.

• To Improve and Personalize Your Experience:

  • To understand your learning needs and preferences.

  • To customize course recommendations and content.

  • To enhance our website, courses, and services based on user feedback and analytics.

  • To develop new courses and features.

• For Communication and Marketing:

  • To send you important notices regarding your account, courses, or changes to our policies.

  • To send you promotional offers, newsletters, and information about new courses or services that may be of interest to you (you can opt-out of marketing communications at any time).

• For Security and Fraud Prevention:

  • To protect our website, systems, and users from fraud, unauthorized access, and other security threats.

  • To enforce our terms and conditions.

• For Legal Compliance:

  • To comply with applicable laws, regulations, and legal processes.

  • To respond to lawful requests from public and government authorities.

4. How We Share Your Information

We may share your Personal Information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and customer services.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the service or the public, or (d) protect against legal liability.

• With Your Consent: We may disclose your Personal Information for any other purpose with your explicit consent.

• Aggregated or Anonymized Data: We may share aggregated or anonymized data (which cannot be used to identify you) with third parties for various purposes, including analytics, research, and marketing.

5. Data Security

We implement reasonable technical and organizational measures designed to protect the security of your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

• Right to Access: You may request access to the Personal Information we hold about you.

• Right to Rectification: You may request that we correct any inaccurate or incomplete Personal Information we hold about you.

• Right to Erasure (Right to be Forgotten): You may request the deletion of your Personal Information under certain circumstances.

• Right to Restrict Processing: You may request that we restrict the processing of your Personal Information under certain circumstances.

• Right to Data Portability: You may request to receive your Personal Information in a structured, commonly used, and machine-readable format.

• Right to Object: You may object to the processing of your Personal Information for certain purposes, such as direct marketing.

• Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at admission@magpieacademy.in . We will respond to your request in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files placed on your device. We use cookies to:

• Operate and secure our website.

• Analyze website traffic and usage patterns.

• Personalize your experience.

• Remember your preferences.

• Deliver relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to India.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• By call: +91-9929461956

• By Email: admission@magpieacademy.in

• By Visit: 301, 3rd Floor, Pratap, 244-245, Dhruv Marg, near Baskin-Robbins, Tilak Nagar, Raja Park, Jaipur, Rajasthan 302004